Q1. CAN I RETURN A PRODUCT?

At Style Junkiie, we know that sometimes a piece just doesn't feel quite right — and we want you to feel completely confident in every purchase. That's why we offer a 7-day return window from the date of receipt. Should you wish to return an item within this period, we'll be pleased to issue a store credit equal to the value of the returned piece(s).

Please note: items purchased under any SALE offer are not eligible for return or exchange, and fulfillment is subject to stock availability.

Q2. DO YOU OFFER A REFUND?

As each piece is thoughtfully curated based on your individual selection and availability, we're unable to offer refunds on orders once delivered. Similarly, we're unable to accept returns after the 7-day window, as this falls outside our stated policy.

Credit notes cannot be redeemed against discounted styles purchased during a sale, and no return or exchange is applicable on products purchased under any sale.

Q3. HOW CAN I EXCHANGE OR RETURN A PRODUCT?

To ensure a smooth return experience, we kindly ask that your item be packaged securely, with all original packaging intact — including tags, labels, and dust bags. Pieces should be returned in the same pristine condition in which they arrived: unworn, unwashed, and free from any marks or scent.

If these conditions aren't met, we regret that we won't be able to accept the return, and the item will be sent back to you, with shipping costs both ways covered by the customer.

Please note that final sale and discounted items are not eligible for return or exchange, and remain ineligible for a refund or store credit at our discretion. Once we receive your original piece, your exchange will be processed and delivered within 7 days.

Q4. HOW DO I CANCEL AN ORDER ONCE PLACED?

We understand plans can change. You're welcome to cancel your order within 24 hours of placing it — simply email us at orders@stylejunkiie.com with your order number and reason for cancellation, and our team will be happy to assist.

For any further questions about our returns policy, our team is always happy to help — reach out anytime at orders@stylejunkiie.com.